Cybercriminals stole more than $262 million through account takeover (ATO) fraud in 2025, with over 5,100 complaints filed to the FBI’s Internet Crime Complaint Center (IC3) by late November. Victims lost an average of $51,373 per incident as scammers impersonated banks to hijack financial, payroll, and health savings accounts. Funds often vanished into cryptocurrency wallets, leaving individuals and businesses reeling from the sophisticated schemes.
How the Scams Unfold
Attackers start with phishing emails or calls mimicking bank support teams, tricking users into sharing login details or approving fake transactions. Once inside, they tweak email addresses, direct deposits, and contact info to lock out owners and siphon money. AI tools now amplify these efforts, bypassing multi-factor authentication (MFA) and crafting hyper-realistic impersonations that prey on trust in financial institutions.
The Numbers Behind the Crisis
| Metric | 2025 YTD Details |
|---|---|
| Total Losses | $262 million |
| Complaints | 5,100+ |
| Avg. Loss/Complaint | $51,373 |
| Projected Annual | 6,800–7,500 cases, higher totals |
These figures capture only reported cases; experts believe actual losses triple due to underreporting. Finance and healthcare sectors bore the brunt, with payroll hijacks disrupting employee payments nationwide.
Steps to Fight Back
- Always verify suspicious contacts via official bank websites or numbers—never use provided links.
- Layer defenses with strong, unique passwords, app-based MFA, and daily account checks.
- Freeze accounts at the first sign of trouble and report to IC3.gov immediately.